FAQs

Frequently Asked Questions

All our rings are made to order. We keep very minimal stock, which allows us to give you these amazing rings at such low prices!

The Process

How does it all work?

Getting your dream is super easy.

Step One: You need to finalise your budget and your design. Contact us if you need our experts to guide you with this! 

Step Two: We will then send you an email invoice, where we ask for a 10% deposit. This is to complete the designs for your ring and hand-pick the perfect diamond for it. This is done via email, Instagram dms or WhatsApp. This is completely refundable if you don't like the designs we produce. We'll start the build process once you're happy with the design and the diamond.

Step Three: We then ask for 40% to be paid (so you’ve paid 50% at this point), to get the build started! After 2-3 weeks, we’ll send you a photo of the finished ring, ready for collection from our London office or we can deliver it to you anywhere around the world.

Step Four: You can settle the final 50% when you collect or before it’s shipped.

We accept payment by paypal or any payment card, including AMEX via a secure and insured Shopify payment gateway.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h

Our Clients Love Us

1000s of Five-Star Reviews

See what they say

Brendan D.

George at Love Grown was awesome. I was recommended Love Grown by a friend and was not dissapointed. The initial conversation was informative and open.



The final product turned out great and my fiance absolutely loves it. I'd definitely recommend using Love Grown.

Steve B.

Having looked at various jewellers for a specific diamond ring, I met up with George who walked me through sizes, colours, clarity and costs. I was amazed at what George was able to provide for my budget. I ordered a single diamond 1.25 carat and paid the asking fee. Within 15 working days the most beautiful diamond ring was delivered together with all paperwork. Would highly recommend this company.

Daisy C.

Bought my wedding band from George and absolutely love it - must admit I was skeptical as found his account on instagram. However I was not disappointed. It's beautiful. The service received was excellent. The ring took 3 weeks to make - and communication throughout was quick, effortless and without any pressure, all in all a seamless service and an excellent price.

Hammad M.

George provided a great service from start to finish, explaining the steps and details of each stage in the process really well. The quality, the level of service and everything in between has been outstanding. Photo of the ring that I got is on the right, couldn’t be happier!

Kafila R.

It’s been 2 days now, and I can’t stop staring at it, both my rings are just so beautifully made and perfect. I hardly ever write reviews but I just had to this time, to show my gratitude and express my happiness. I can’t stop taking photos of my hand and it doesn’t matter the different light setting, my rings glows just beautifully. Thank you so so much George.

Beckie F.

Buying with George was the easiest decision. Friendly helpful and knowledable. There was no trying to "up sell" he asked all the right questions so he knew exactly what I wanted. Affordable and perfect in every way! Thank you

Waheed R.

Share what your Service 10/10. No experience within this department and I made that to clear to George at the beginning. With only asking a few main questions not to overwhelm me, together we designed my fiancé’s engagement ring and she couldn’t be happier. Amazing service and would recommend Love Grown Diamonds and George to anyone for any kind of quality bespoke jewellery! are saying about your products, customer service or shipping rates.

Alice L.

My experience with Love Grown Diamonds has been fantastic from start to finish. They created a ring with my design to a superb standard and can’t recommend them enough! Don’t hesitate to use George and the team for your dream ring, you won’t be disappointed.

01

Our Mission:

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

02

Truly Ethical:

Did you know the diamond industry has been linked to unethical practices since colonial times, so far as to even cause a Human Rights Disaster in parts of Africa? On top of all this, there is the human cost to the local communities. The working conditions in mines are dangerous, not to mention the exploitation of child labour. Whilst the certification system has done much to eradicate unethical trading; the only way to gaurantee a completely ethically produced diamond is to choose one that is grown in a laboratory. This is why Love Grown Diamonds guarantees this and only works with lab-grown diamonds.

03

Environmentally Sustainable:

We do not need any scientific facts to know that huge diamond mines (big enough to be seen from space) are bad for the environment. However, we must be careful not to overstate the environmental benefits of lab diamonds. The process to make them still relies on fossil fuels so their carbon emmisions are far from neutral. However, it is widely agreed that lab-grown diamonds cause far less damage than earth-mined ones, so they really are a sustainable choice for the future.

01

Our Mission:

Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

02

Truly Ethical:

Did you know the diamond industry has been linked to unethical practices since colonial times, so far as to even cause a Human Rights Disaster in parts of Africa? On top of all this, there is the human cost to the local communities. The working conditions in mines are dangerous, not to mention the exploitation of child labour. Whilst the certification system has done much to eradicate unethical trading; the only way to gaurantee a completely ethically produced diamond is to choose one that is grown in a laboratory. This is why Love Grown Diamonds guarantees this and only works with lab-grown diamonds.

03

Environmentally Sustainable:

We do not need any scientific facts to know that huge diamond mines (big enough to be seen from space) are bad for the environment. However, we must be careful not to overstate the environmental benefits of lab diamonds. The process to make them still relies on fossil fuels so their carbon emmisions are far from neutral. However, it is widely agreed that lab-grown diamonds cause far less damage than earth-mined ones, so they really are a sustainable choice for the future.